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Get help with common issues and troubleshoot unexpected behavior. Submit a bug report, get help collecting log files, and find your system information. Ask the community, share ideas, and …
Nov 14, 2023 · In order to troubleshoot it, please ask any of the team’s owner or admin to change your role to “editing” to be able to modify the file, please note this will add you as an Editor to …
Jun 5, 2025 · Could you please try adjusting the share settings by following these steps? Click the current sharing permissions (B) to open the Share settings modal. In the “Share settings” modal, …
Get help with common issues and troubleshoot unexpected behavior. Submit a bug report, get help collecting log files, and find your system information. Ask the community, share ideas, and …
Oct 9, 2024 · Hi, I’m trying to edit some Figma files that a company is sending to me and I can view them but I can’t edit them. I don’t know what the issue might be. They’ve assured me that …
If you open a file link and get a 404 page, the two most common explanations for this are: You don't have access to the file The file has been deleted We recommend the following: When possible, …
If possible can you provide a direct link to the file here, and invite support-share@ de1456.555win5win.com with “can edit” permission (from the file’s share settings) so I can take a look at it? This will not count …
May 29, 2025 · I am not able to open a few of my Figma files. The files are around 8-10 mb. IT just keep trying to import but never loads. Is there any alternate way to open/import my fig files? This …
Apr 12, 2025 · Try the following: Clear your browser cookies, or open the link in Incognito/Private Mode. Make sure you're logged into the correct Figma account (especially if you have more than …
I think that the VPN might have something to do with the inability to share files. I am troubleshooting a similar issue at the moment - I sent a screen recording to Figma and the support team can’t …
Any update from the Figma team regarding this issue? We are facing this as well for files / accounts that did not change at all in the last month.
Apr 26, 2025 · To start figuring this out, could you try hovering your cursor over the Share button and see if you get a message that says, 'To share, please move this file to a new home'? If you …
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